Installing Connect IQ apps

Every Unterberg Systems watch app comes from Garmin’s Connect IQ Store. You can install from your phone or from a computer; both send the app to your watch the next time it syncs.

Before you start, check that your watch is on the app’s list: each app page has a “Works on these watches” section. If your model isn’t there, the store won’t offer the app for it.

From your phone

This is the easiest way, and the one most people use.

1. Install the Connect IQ Store app from the App Store or Google Play. It is a separate app from Garmin Connect, made by Garmin.
2. Sign in with the same Garmin account you use in Garmin Connect. Your watch has to be paired with Garmin Connect on that phone.
3. Search for the app by name, or open the store link on its page here (on a computer, scan the QR code on the app page with your phone).
4. Tap Install. Keep the watch close to the phone: the app goes to the watch over Bluetooth, which can take a minute.

From a computer

1. Open the app’s page in the Connect IQ Store at apps.garmin.com (each app page here links to it) and sign in with your Garmin account.
2. Choose Install (or Download) and pick your watch.
3. The app arrives on the watch the next time it syncs: through Garmin Connect on your phone, or through Garmin Express when the watch is connected to the computer.

Opening the app on your watch

Watch apps sit in the same list as your activities. From the watch face, press the START button (on touchscreen-only watches, swipe or tap into the activity list) and scroll to the app.

If it isn’t in the list, look at the end of the list for an option to add or edit apps (the name depends on the watch) and add it there. Some watches only show new apps after a restart.

Updates

When a new version is out, you get it through the Connect IQ Store, the same way you installed the app. Your settings and saved data stay on the watch.

Removing an app

In the Connect IQ Store app, open your watch’s list of installed apps, pick the app and delete it. It is removed from the watch at the next sync.

When it doesn’t work

The app doesn’t appear on the watch. Open Garmin Connect on your phone and sync the watch by hand. Make sure Bluetooth is on and the watch is close by. If it still doesn’t appear, restart the watch and sync again.

The store says the app isn’t compatible. Your watch model isn’t supported. Check the app’s “Works on these watches” list; if your watch is missing and you think it should work, ask us.

There isn’t enough space on the watch. Watches have room for a limited number of Connect IQ apps, watch faces and data fields. Remove one you don’t use and try again.

It installed, but something doesn’t look right. Make sure the watch’s own software is up to date (in Garmin Connect, or Garmin Express on a computer), then ask a question: describe your watch model and what you see, and you’ll get an answer.